Terms and conditions
1 Scope
These terms apply to all orders placed by consumers at pluvolo.com with Warmbrodt Commerce, Werkstrasse 7, 9542 Münchwilen, Switzerland ("we"). Mandatory consumer protection rules of the country where you live remain unaffected.
2 Contract
The product presentation is not a binding offer. By clicking "Pay now" you make a binding offer to buy. The contract is concluded when we send the order confirmation by email. Contract language: the language of the shop you ordered in, or English. We store the contract text; you receive it with the order confirmation.
3 Prices and payment
All prices are final prices in the shown currency (CHF, EUR, GBP, USD), including VAT where applicable and including customs duties and import fees for deliveries to Switzerland, the EU, the UK and the USA. Shipping is free. Payment is processed by Stripe. Available payment methods are shown at checkout.
4 Delivery
We deliver to Switzerland, the EU, the United Kingdom and the USA. Delivery times are shown on the product page and at checkout. If a product is unavailable, we inform you immediately and refund any payment made.
5 Right of withdrawal / returns
Consumers in the EU, EEA and UK have a statutory right of withdrawal (see Withdrawal policy). For Switzerland and the USA, the return policy on the Returns page applies.
6 Warranty
The statutory warranty of 2 years from delivery applies. Please report defects to hello@pluvolo.com with your order number and a photo. Statutory rights of consumers remain unaffected.
7 Liability
We are liable without limitation for intent and gross negligence and for injury to life, body or health. Otherwise liability is excluded to the extent permitted by law. Mandatory product liability remains unaffected.
8 Governing law
Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country where you have your habitual residence. Consumers may bring proceedings in their country of residence.