Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods. If you ordered several goods in one order that are delivered separately, the period expires 14 days after you acquire physical possession of the last good.

To exercise the right of withdrawal, you must inform us (Warmbrodt Commerce, Werkstrasse 7, 9542 Münchwilen, Switzerland, email hello@pluvolo.com) of your decision to withdraw by an unequivocal statement. The easiest way is the "Withdraw from contract here" button on our website. You may also use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw, we shall reimburse all payments received from you, including the costs of standard delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision. We will use the same means of payment you used, unless expressly agreed otherwise; you will not incur any fees as a result. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earliest.

You shall send back the goods to [return address] without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.